Shipping policy

Shipping Policy

1. Processing Time

All orders are processed within 2-5 business days.
Orders are not processed or shipped on weekends or public holidays.
In case of high order volume, processing may take longer, and customers will be notified via email.

2. Shipping Methods & Delivery Time

We offer standard and express shipping options at checkout.
Estimated delivery times vary by location:
Domestic Orders: 5-10 business days
International Orders: 10-20 business days
Delivery times may be affected by external factors such as customs clearance or courier delays.

3. Shipping Charges

Shipping costs are calculated at checkout based on location and shipping method.
Free shipping may be available on select orders as part of promotional offers.

4. Order Tracking

5. Delays & Issues

Cooli Designs is not responsible for delays caused by third-party logistics partners, weather conditions, or customs processing.
If an order is significantly delayed, customers can contact support for assistance.

6. Lost or Stolen Packages

We are not liable for lost or stolen packages after delivery confirmation.
If an order is marked as delivered but not received, customers should check with their local courier service.

7. Address Accuracy

Customers are responsible for providing accurate shipping details.
Cooli Designs is not liable for orders shipped to incorrect addresses provided by customers.

8. International Shipping & Customs

International shipments may be subject to customs duties or taxes, which are the customer's responsibility.
Customs regulations vary by country, and delays due to clearance procedures are beyond our control.

9. Contact Information

For shipping-related inquiries, please contact us at sprtcoolidesigns@gmail.com